What else you should know
All rates in the list and on our homepage are quoted per apartment and day in Euro.
Rates include the following:
- Summer and Winter: Spa area in the apartment house with Finnish sauna and steam bath
- Winter: Use of indoor swimming pool at Hotel Alpina deluxe****S
- Winter: Use of the sauna parlor Hotel Alpina deluxe****S
- Winter: Usse of the fitness room at Hotel Alpina deluxe****S
- Winter: Children over 3 years can be cared for at Hotel Alpina deluxe****S Kids' Club
Prices for final cleaning:
- Please check the current price list for more detailed information on rates for the end-of-stay cleaning of apartments.
Generally, guests arrive and depart on Saturdays or Sundays. We will be pleased to consider other dates where this is possible.
Your room will be available for you to move into from 4 pm on your arrival day.
Please vacate your room by 10 am on your departure day.
If you have to arrive late or depart early, we will reimburse 20% of the agreed price. Otherwise, standard österreichische Austrian hotel regulations are applied.
Conditions for cancellation
All-risk or full cancellation cover? We are members of the European Travel Insurance scheme and you can book the insurance directly on the their English website.
If you cancel more than 60 days before your arrival date, there will be no charge. (We will refund deposits less any expenses incurred for the money transfer)
If you cancel less than 60 days before your arrival date, we will charge the standard 80% of the total price (in accordance with Austrian hotel regulations). (We recommend taking out travel insurance!)
Cancellations are only accepted in writing and must be reconfirmed by the lodging provider.
Methods of payment
You can pay your hotel bill
- in cash
- by Eurocash card (Maestro) for Germany, Netherlands, Austria
- by credit card (VISA, Mastercard, V PAY, JCB)
Advance payment: 50 % with binding bookings
Remaining amount, extras and additional services: one day prior to departure
IBAN: AT87 2050 2000 0081 9979
Towels and linen
Bed linen, bath towels and other towels are provided once a week. Additional changing services are available for an extra charge. A washing machine and ironing station are at our guests' disposal (free use of the devices).
All services at Hotel Alpina deluxe****S are available only during the opening times of the hotel and on advance booking at the hotel's reception desk. All guests need to follow the hotel rules.